FAQs

What is the cost of delivery?

  • The delivery charges are shown for each order, and are not inclusive of the product price.
  • Standard delivery charge for orders with a value less than £50.00 (fifty pounds sterling).       –    £3.99.
  • Standard delivery charge for orders with a value greater than £50.00 (fifty pounds sterling)   –    FREE
  • Next day delivery charge for all orders to within the United Kingdom                                       –    £7.95
  • Standard delivery charge for all orders to Europe                                                                     –    £11.95
  • Delivery time is subject to product availability and clearance of payment.

Can I return the items, if they are not what I expected?

Yes. We do have a returns policy.

As long as the items are in perfect condition, and in the original box, they can be returned at the customers expense within 7 days. Please note that there maybe up to a 20% restocking fee, at our discretion.

If the items are damaged, please contact us within 48hrs of receipt, either by email or phone. ( enquiries@wonderlandjewellery.com , 07775706059, to organise return /replacement.

What is Cubic Zirconia?

Cubic zirconia was first discovered in 1937 in Germany, but it became popular in the 1970s when scientists learned how to grow cubic zirconia, much as natural crystals are grown. Swarovski, noted for its crystals, began marketing CZ jewelry in the 80s, and it became immensely popular. Even though all cubic zirconia stones are synthetic, they can be amazing diamond simulants, and sometimes even the best gemologists can’t distinguish cubic zirconia from diamonds with the naked eye. Cubic zirconia jewelry can also be manufactured to look like colored stones, not just diamonds, giving it extreme versatility.

How do I clean the stones ( Cubic Zirconia) ?

To clean cubic zirconia, dip the jewelry in a mixture of warm water and mild dish detergent. Scrub the cubic zirconia with a soft-bristled toothbrush to remove dirt and debris. Rinse the piece under cool running water, making sure to remove all soap residue, then pat the cubic zirconia dry with a soft, clean cloth